Frequently Asked Questions

What is ABA therapy? Applied Behavior Analysis (ABA) is an evidence-based therapy that helps children with autism spectrum disorder and developmental delays learn new skills and reduce challenging behaviors.

What ages do you serve? We provide services for children from 18 months through adolescence, with programs tailored to each developmental stage.

Do you offer in-home services? Yes! We offer in-home ABA therapy to bring quality care directly to your family's environment.

Do you accept insurance? Yes, we accept most major insurance plans including Blue Cross Blue Shield, Aetna, United Healthcare, and Medicaid. Contact us to verify your specific coverage.

What if I don't have insurance coverage? We offer private pay options and can work with families to create a payment plan that fits your budget.

How do I pay my bill? You can pay your bill online through our secure patient portal or by calling our billing department.

How do I get started? Begin by filling out our New Client Information form or calling your preferred location. We'll guide you through the intake process and help coordinate any necessary evaluations.

Do I need a referral? Requirements vary by insurance plan. Some plans require a physician's referral, while others allow direct access. We can help you determine what your plan requires.

How long is the waitlist? Wait times vary by location and service type. Contact your preferred location for current availability.

Where are you located? We have three convenient locations in Michigan: Novi, Canton, and Brighton. Each center offers a full range of therapy services.

What are your hours? Our centers are typically open Monday through Friday, 8:00 AM to 6:00 PM, with some evening and weekend appointments available. Hours may vary by location.

Can I tour a location? Absolutely! We encourage families to schedule a tour to meet our team and see our facilities. Contact your preferred location to arrange a visit.

How often will my child receive therapy? Treatment frequency is individualized based on your child's needs and insurance authorization. Many children receive 10-30 hours per week of ABA therapy, with speech and OT sessions typically 1-3 times per week.

Will my child have the same therapist? We strive to maintain consistency by assigning a primary therapist to each child. However, we also build in opportunities to work with multiple team members to promote skill generalization.

How do you measure progress? We use data-driven approaches to track your child's progress on specific goals. Families receive regular progress reports and participate in ongoing goal-setting meetings.